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One Concord: Fully Integrated Servicing Across Consumer and Commercial Portfolios

Read Time 2 mins | Written by: Team Concord

 

When we acquired Orion First in Q2 2025, the objective was clear: bring consumer and commercial specialty finance together under one platform. Today, that integration is complete, and Orion First now operates as Concord. As part of the unification, we launched a new brand at https:/concordfinance.com and adjusted leadership structure to support continued growth across both markets.

One Hub for the Full Credit Administration Lifecycle

With the integration complete, we’re now positioned to serve both consumer and commercial portfolios across the entire credit administration lifecycle. The Orion First team operates under the Concord brand, continuing to deliver the same expertise, now enhanced by expanded capabilities.

Together, we administer more than $50 billion in assets and support over 5 million accounts across solar, home improvement, vacation ownership, equipment finance, and additional specialty segments.

“We built this brand to match how clients work with Concord today. We pair experienced servicing teams with purpose-built software. We support consumer and commercial portfolios with the controls, reporting, and execution discipline investors expect. The unified brand makes that clear.” — Dhruv Vakharia, CEO, Concord

Leadership Changes Shaping the Future of Concord

Alongside the brand launch, we’re announcing three key leadership changes that reflect our commitment to scaling both the marketing function and business lines.

As part of sharing our unified vision and expanding our market presence, we’re bringing on Matt Agronin as our first Chief Marketing Officer. Agronin brings more than 20 years of marketing and growth leadership experience, including roles at Ubiquity Global Services, Amazon Advertising, and Verizon. He led the brand unification effort as his first initiative with Concord.

“Concord has a story the market hasn’t fully heard: operational expertise, modern software, and now commercial lending capabilities, all under one roof. My job is to make sure the right people hear it.” — Matt Agronin, CMO, Concord

Additionally, Shaun O’Neill, who has been with Concord for more than 25 years, transitions to Managing Director, Consumer. Leveraging his extensive institutional knowledge and passion for leading consumer relationships across specialty finance segments, he’ll guide Concord’s consumer business. O’Neill previously served as the Chief Revenue Officer and President & Chief Strategy Officer.

Lastly, Quentin Cote, who previously served as President of Orion First, transitions to Managing Director, Commercial. Leveraging his deep expertise in equipment and specialty finance, Cote will lead all commercial relationships, including equipment lease servicing, small business lending, and commercial portfolio management. He holds a Master of Science in Management from MIT Sloan and an undergraduate degree from Dartmouth.

What the Unified Platform Means for Clients

The integration positions Concord to deliver a more unified credit administration experience for lenders, originators, and borrowers. That means more capabilities, stronger technology, and dedicated leadership.

The teams and relationships clients rely on remain in place. What’s different is the platform behind them, which is now fully integrated to provide a broader range of products and services.

Learn more and read the full announcement here.

Team Concord

The Concord Insights Team is a collective of industry experts, innovators, and thought leaders dedicated to advancing best practices in financial services, loan portfolio management, and sustainable program development. Drawing on decades of experience serving national and international B2B markets, our team delivers actionable analysis, strategic guidance, and real-world case studies to help organizations navigate a rapidly evolving financial landscape. United by Concord’s core values—daring to innovate, empowering others, and driving positive change—we are committed to sharing knowledge that inspires progress and fosters lasting partnerships.